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Colt Technology Services GmbH Gervinusstr. 18-22 60322 Frankfurt am Main, Germany http://www.colt.net
Contact Rej Husetovic +49 69 566060
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Colt Technology Services GmbH

COLT auf der CallCenter World:Telefonische Mehrwertdienste der nächsten Generation

COLT bietet neue IN Services auf Basis des Next Generation Intelligent Network (NGIN) – Flexibilität und Effizienz stehen im Mittelpunkt

(PresseBox) (Frankfurt am Main, )
COLT präsentiert auf der CallCenter World 2008 in Berlin innovative IN Mehrwertdienste auf Basis des Next Generation Intelligent Networks (NGIN) – einer neuen IP-basierten Infrastruktur. Mit der neuen Technologie bietet COLT den Anwendern klare Vorteile: Bessere Erreichbarkeit, flexible Steuerung von Anrufen, einfacheres Reporting aller Inbound- und Outbound-Calls sowie optimale Kostenkontrolle. Mit einer neuen Generation der beiden Online Tools "Routing Manager" und "IN Reports" bringt COLT zwei Instrumente zur Effizienzsteigerung für telefonische Mehrwertdienste auf den Markt. Ein weiterer zentraler Bestandteil der neuen Lösungen ist die Einsatzmöglichkeit einer virtuellen ACD (Automatic Call Distribution), um die telefonische Erreichbarkeit von Call Centern zu optimieren.

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The publisher indicated in each case (see company info by clicking on image/title or company info in the right-hand column) is solely responsible for the stories above, the event or job offer shown and for the image and audio material displayed. As a rule, the publisher is also the author of the texts and the attached image, audio and information material. The use of information published here is generally free of charge for personal information and editorial processing. Please clarify any copyright issues with the stated publisher before further use. In case of publication, please send a specimen copy to service@pressebox.de.