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IXI-Call mit Datenbankanbindung serVonic CTI offen für Anwendungen

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Olching, 10. Mai 2002: Ab Version 1.1.0.7 ist die serVonic CTI-Software IXI-Call offen für die Anbindung von beliebigen Anwendungsprogrammen. IXI-Call macht es möglich, Anwendungen, die Kontaktdaten und damit auch Telefonnummern enthalten, so einzubinden, dass bei einem ankommenden Anruf eine bestimmte Anwendung gestartet und daraus bestimmte Felder als Informationsquelle für die Anruferidentifikation verwendet werden. Damit sieht der IXI-Call Anwender nicht nur, wer anruft, sondern kann auch gleich in der richtigen Anwendung zu dem entsprechenden Kontakteintrag Informationen über das Telefongespräch festhalten.
Neben Microsoft Outlook und Lotus Notes Kontaktdaten können jetzt mit IXI-Call auch selbstentwickelte Anwendungen, Datenbanken oder auch Excel als Informationsquelle für
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