ASC (www.asctelecom.com), a leading global provider of innovative solutions to record, analyze and evaluate communications, today announced it will be demonstrating its VoIP recording solution, EVOip, and quality management system, INSPIRATIONpro, at Gitex Technology Week, Dubai International Convention and Exhibition Center, Dubai, United Arab Emirates, on October 9-13, 2011, at Germany's national booth.
Gitex connects 3,500 international ICT (information and communications technology) vendors with 136,000 industry professionals, helping visitors to identify new products, innovative solutions and consumer trends; find ways to give their business an edge within the market; and discover new contacts and sales channels. ASC's solutions, EVOip for VoIP recording, and INSPIRATIONpro for quality management, provide powerful features for businesses with multiple locations and complex infrastructures.
Patrick Salg, Director Sales International of ASC, said, "We never miss Gitex Technology Week because it provides unparalleled opportunities for networking with some of the most brilliant minds in our field. Our office in Dubai also keeps us in touch with evolving regional needs."
INSPIRATIONpro, ASC's quality management system, helps call center managers learn about their agents' service level through analysis and evaluation of recorded call data and screen activities. The latest version facilitates agent evaluations through the recording of coaching sessions and allows complex searches of audio analytics.
EVOip is a software-only solution designed to capture, store, search, play back and archive telephone calls from VoIP networks. The latest version handles encrypted conversations and meets the payment card industry's strict PCI DSS security standards.
Gitex connects 3,500 international ICT (information and communications technology) vendors with 136,000 industry professionals, helping visitors to identify new products, innovative solutions and consumer trends; find ways to give their business an edge within the market; and discover new contacts and sales channels. ASC's solutions, EVOip for VoIP recording, and INSPIRATIONpro for quality management, provide powerful features for businesses with multiple locations and complex infrastructures.
Patrick Salg, Director Sales International of ASC, said, "We never miss Gitex Technology Week because it provides unparalleled opportunities for networking with some of the most brilliant minds in our field. Our office in Dubai also keeps us in touch with evolving regional needs."
INSPIRATIONpro, ASC's quality management system, helps call center managers learn about their agents' service level through analysis and evaluation of recorded call data and screen activities. The latest version facilitates agent evaluations through the recording of coaching sessions and allows complex searches of audio analytics.
EVOip is a software-only solution designed to capture, store, search, play back and archive telephone calls from VoIP networks. The latest version handles encrypted conversations and meets the payment card industry's strict PCI DSS security standards.
