Axios Systems, a leading provider of IT Service Management (ITSM) software, has secured a deal to provide a SaaS ITSM solution to the Shipowner's Club. The Shipowners' Club is a marine liability insurer offering Protection & Insurance, Legal Assistance and Defence cover and associated insurance to small and specialist vessel owners across the world.
Shipowners were looking for a mature solution that was fast to deploy, with minimum disruption to their users, and which would provide maximum Return on Investment. They opted for an assystSaaS deployment with a regular payment schedule to keep administration and overheads to a minimum whist rolling out a solution that would satisfy the growing demands of their customers.
Mark Hamblin, Application Services Manager, from the Shipowners Club, said "We chose assystSaaS from Axios Systems as it was the only solution that would fully meet our needs and came highly recommended. This solution allows us to keep full ownership of our data whilst removing the cost and complexity of security, backups, implementation and upgrades".
Shipowners deployed assyst using a 10 day quick start guide and support from expert Axios consultants. They are rolling out assystSaaS to business users and will be implementing Incident, Problem and Change Management as well as CMDB and Asset Management. They will also take advantage of the Digital Dashboards for easy reporting and using assystMobile functionality to give users access anywhere, anytime.
Tasos Symeonides, CEO at Axios Systems, said, "We are delighted that Shipowners Club have chosen our award winning ITSM solution, assyst, and are working with them to develop a mature solution based around their specific needs, to deliver value to their business."
Shipowners were looking for a mature solution that was fast to deploy, with minimum disruption to their users, and which would provide maximum Return on Investment. They opted for an assystSaaS deployment with a regular payment schedule to keep administration and overheads to a minimum whist rolling out a solution that would satisfy the growing demands of their customers.
Mark Hamblin, Application Services Manager, from the Shipowners Club, said "We chose assystSaaS from Axios Systems as it was the only solution that would fully meet our needs and came highly recommended. This solution allows us to keep full ownership of our data whilst removing the cost and complexity of security, backups, implementation and upgrades".
Shipowners deployed assyst using a 10 day quick start guide and support from expert Axios consultants. They are rolling out assystSaaS to business users and will be implementing Incident, Problem and Change Management as well as CMDB and Asset Management. They will also take advantage of the Digital Dashboards for easy reporting and using assystMobile functionality to give users access anywhere, anytime.
Tasos Symeonides, CEO at Axios Systems, said, "We are delighted that Shipowners Club have chosen our award winning ITSM solution, assyst, and are working with them to develop a mature solution based around their specific needs, to deliver value to their business."
