The three major challenges which become a hurdle in making Quality everyone’s business are:
- the lack of integration among various IT applications driving the organization,
- the mindset that quality is separate from manufacturing
- and the inability to centralize the management of quality and make it more real-time.
The challenges mentioned above are quite daunting especially for organizations which have many IT applications, which act as individual platform for execution of a particular part of the operation in their value chain. Such organizations may have an ERP to manage front-end, accounting, inventory and customer support, an SCM to manage the core procurement and supply chain, an MES for managing plant operations, a QMS dedicated to monitor product quality and compliance.
Now, 10 years back this organization would have been considered quite a pioneer in their industry for adopting IT applications to make its operation more organized and data oriented. The situation in present time however would render the same organization inflexible, due to the complex structure of its IT applications. The management would struggle in making quality an organization wide endeavor and with the complex interplay of data in so many IT applications its efforts to continuously improve would be considered insufficient, as quality rich data would just not reach the right stakeholders in time to make an impact.
With quality management either being ignored by most part of the organization or the effect of current quality management not making an impact where it’s supposed to, the organization faces major hurdles in the current market place, which demands 100% quality and compliance along with reduced costs and lead times.
To make Quality everyone’s business, it is extremely critical to have the quality management centralized and integrated in operations in such a way that any issue pertaining to quality reaches the right person in real-time and issues can be resolved before causing any major loss, also corrective and preventive actions initiated should not only eliminate the current issue, but prevent future ones as well. Once quality management is centralized the mindset of the workforce may also be changed to consider quality a part of their activity, but the reverse would remain a challenge.
An MES/MOM application with centralized quality management may be a good solution for the quality challenge we have discussed so far....
Click here to read the complete blog post about why the best platform for implementing a quality system is the manufacturing execution system or manufacturing operations management (MES/MOM) platform: http://goo.gl/92eYJ2