Creative freedom with specialised solutions – GEZE Customer Solutions
Customised, cross-product solutions by GEZE provide everything you need. From sound advice along with the recording of the specific demands to the design and project management, right up to production and the associated services. With GEZE Customer Solutions, customers benefit from customised (special) solutions from a single source. A central contact person is available for all questions – whether they are about specific building requirements, transport technology applications or solutions for machines and systems.
Data packages for LogiKal (Orgadata): increased efficiency for planning
When planning, calculating and building façades, planners and metal processors can also access GEZE product data. The Orgadata software solution LogiKal optimises planning and manufacturing processes and saves time and costs. At the click of a mouse, the technical details of GEZE products can easily be included in the calculation as package solutions and integrated in further manufacturing processes. GEZE products can be selected flexibly and individually and can also be combined. Special requests are no problem either. In this way, even complex systems can be planned and completed without complications and without technical errors.
Building Information Modelling ("BIM") – GEZE is taking part!
GEZE provides safe and straightforward help for project planning. GEZE products are not only translated into the "BIM-format" of the leading CAD programmes, but the latest standards of the international standardisation committees are also included. Thanks to this method, it is possible to prepare a door list “at the touch of a button". In addition to 3D data, lots of other information will be available – e.g. for quantity determination, cost control, tendering or for facility management. In addition to the visual effects, the designers will thus profit from plenty of additional functions, e.g. interfaces to leading planning tools or compatibility. The solution from GEZE also takes into account distinctive country-specific features such as standards or certificates.
GEZE Service: Customer support from A to Z
Regular servicing is essential for long-lasting, faultless functionality, longevity and the retention of value for door, window and safety systems. Individual service is rated very highly at GEZE – from installation to maintenance and repairs right up to modernisation of existing systems. The complete support and maintenance of the building technology in one package is our focus here. GEZE Service offers extensive services, not only for our own products, but also for third-party products. Up-to-date expertise in the sector is offered along with seminars, lectures and trainings for architects and planners as well as manufacturers and fabricators of doors and windows.
Together with its foreign subsidiaries, GEZE forms a global service network that meets every need with flexible, customised maintenance and service packages. Naturally these can be ordered online as well. The service request is processed automatically, checked immediately by the Service Team and executed as quickly as possible. Customers of GEZE's subsidiary IST Systems also benefit from all these advantages: Should they have any questions or requests, the fast, skilled and reliable support of GEZE Service is available for them.