The IT-partnership between ISO and DER Touristik & Incentive has already been existing since the 1980ies – at that time still with DER's predecessor "abr – amtliches bayerisches Reisebüro" ("Official Bavarian Travel Agency"). ISO has done several updates of the reservation system for DER since then.
Currently, an upgrade from version 10 to the latest release version 11 of OCEAN is being done. The system was installed by ISO and the relevant legacy data was migrated. Trainings and acceptance tests are carried out at the moment.
In DER's Munich special department, OCEAN is mainly used for special tours and trips such as hot-air balloon rides, rafting trips, etc. but also for the complex handling of large group tours, e.g. music events.
Werner Herrlinger, Regional Sales Manager from DER Touristik & Incentive gives the following statement: „OCEAN provides a brilliant opportunity to optimize our workflow.“
Markus Kretschmer, Sales Director from ISO Travel Solutions, is glad: „It is terrific when a partnership continues for several decades. In this long period of time we successfully operated different versions of our systems – in spite of changing contact persons. We are very proud, because we have an ‘internal competition’ from DER’s own system ‘Phoenix’, which is used by many other departments and which we could always stand up to in the past. We are looking forward to the very best cooperation for the future.“
The upgrade agreement is valid for the next four years.