The traditional company, Simon Hegele, based in Karlsruhe, Germany, sees itself as a 360° solution provider that analyzes process chains and customer requirements along a complex logistics chain and develops individual solutions on this basis. To implement its business strategies, mobile devices have been important tools at Simon Hegele for years. "Originally we were focused on BlackBerry, but in the beginning of 2016 we migrated to the MobileIron platform," says Christian Jösch, network administrator at Simon Hegele.
Currently, the global logistics service provider relies exclusively on Android devices managed by the MobileIron platform. Applications include mail, contacts and calendars as well as time recording and document access to the network drives, including the use of an internally-developed app.
In addition to the smartphones, Samsung's Android tablets are used in field service. On the field service devices, there is a specially developed app for mobile order processing in transport implementation and installation in the field. After completion of the contract, the working documents are made available to customers digitally and, after completion of the tour, a digital workbook is stored as evidence of work.
At present, Simon Hegele uses only company-owned Samsung tablets with Android Enterprise. All devices are encrypted and authenticated with different single sign-on technologies.
When introducing the MobileIron platform and its maintenance, Simon Hege le was supported by the mobility specialist anyplace-IT. Rainer Röckle, managing director of anyplace IT, goes into the details of the challenges, "On the one hand, we had to find a suitable solution for the requirements of the specialist departments and, on the other hand, provide the necessary apps via MobileIron so that the data could be further processed on the backend. Depending on the department, very different configurations had to be provided because the requirements differed greatly. The final solution was then implemented within days."
"Through the MobileIron platform, Simon Hegele's staff had all the important documents and information ‘just in time,’ making them more flexible and more productive. MobileIron made us feel good from the beginning. The administration interface is clear and easy to understand, but the functionality is still comprehensive," says Christian Jösch.
"Simon Hegele has successfully completed the migration to the MobileIron platform, taking full advantage of the qualities that the MobileIron platform has to offer. We are proud to be joining this long-established company in their successful mobile IT strategy," commented Peter Machat, VP EMEA Central, MobileIron.
About Simon Hegele - Gesellschaft für Logistik und Service mbH
The traditional company Simon Hegele, with headquarters in Karlsruhe, which has existed for almost 100 years now, supports its customers far beyond standard logistics services and sees itself as a 360 ° solution provider, the process chains and customer requirements along a complex supply chain analyzed and developed individual solutions on this basis.