When customers switch to Oracle Third-Party Support due to the high prices of Oracle support, often three steps are forgotten or not adequately addressed. These three steps are reviewing the customer's Oracle contracts, performing a health check, and preparing for pushback and uncertainties from Oracle sales.
1. Oracle Contract Review
At the outset, it is essential to thoroughly review the existing contract situation regarding Oracle. Customers risk not being able to exit their Oracle contracts and may only be able to switch to Third-Party Support years later. Oracle has built some contractual barriers that make the transition more difficult and need to be resolved so that the planned transition to Oracle Third-Party Support is not entirely uneconomical. General licensing rules that must be considered before transitioning to Oracle Third-Party Support include the Repricing Policy, the Matching Service Levels Policy, and the Reinstatement Policy. Special types of corporate contracts, such as an Oracle ULA, Oracle PULA, or individually negotiated contract clauses, can present additional challenges.
2. Oracle Health Check
For customers who want to switch to Oracle Third-Party Support , it is crucial to conduct an Oracle Health Check with external support beforehand. The move to Oracle Third-Party Support must only be made if it is ensured that customers is compliant. It is not common practice for a license audit to automatically follow termination, but as a user of Oracle software you can never really rule out the auditors. If a customer has control of their data, license experts can perform the Oracle Health Check very quickly.
3. Oracle Pushback
When Oracle learns that a customer wants to switch to Oracle Third-Party Support, they will naturally try everything to prevent the customer from doing so. This usually begins with calls and emails and many arguments as to why this is not a good idea. However, with expertise, all objections can be refuted. Oracle will not hesitate to contact C-level management without prior notice to try to stop the plans in this way. Once companies have decided to use Oracle Third-Party Support, customers should be aware that there will be uncertainties. All necessary departments in the company should be appropriately informed and prepared. ProLicense helps with that – get all stakeholders onboard.
The Oracle experts at ProLicense are very knowledgeable about Oracle Third-Party Support and assist customers with their transition. ProLicense has Oracle license specialists and attorneys. This way, experts who are completely independent of Oracle can pave the contractual path towards Oracle Third-Party Support while ensuring the customers´ compliance.
Interested customers may contact the Oracle specialists via ProLicense's website and arrange a free initial consultation:
ProLicense - optimising software assets
If you don´t want to browse our websites, just call us. +49 40 228 68 28 0
On YouTube, the Oracle experts of ProLicense have provided some videos on the topic of pre-owned software and oracle third-party support:
ProLicense Playlist - Oracle pre-owned software
direct links:
ORACLE used software - How do I buy ORACLE pre-owned software?
Do you use ORACLE 3rd party support and need upgrades?
Oracle used software - How quick can I buy ORACLE pre-owned software?
Oracle used software - Do I have to report the transfer of ORACLE preowned software?
The secret of savings on ORACLE Software - Separation of upgrade and support
ORACLE used software - which discounts are possible
ORACLE USED SOFTWARE - Do I need Oracle's consent to trade oracle licenses
ORACLE SOFTWARE - How can I sell unused licenses
ORACLE used licenses - Which licenses are traded?
1. Oracle Contract Review
At the outset, it is essential to thoroughly review the existing contract situation regarding Oracle. Customers risk not being able to exit their Oracle contracts and may only be able to switch to Third-Party Support years later. Oracle has built some contractual barriers that make the transition more difficult and need to be resolved so that the planned transition to Oracle Third-Party Support is not entirely uneconomical. General licensing rules that must be considered before transitioning to Oracle Third-Party Support include the Repricing Policy, the Matching Service Levels Policy, and the Reinstatement Policy. Special types of corporate contracts, such as an Oracle ULA, Oracle PULA, or individually negotiated contract clauses, can present additional challenges.
2. Oracle Health Check
For customers who want to switch to Oracle Third-Party Support , it is crucial to conduct an Oracle Health Check with external support beforehand. The move to Oracle Third-Party Support must only be made if it is ensured that customers is compliant. It is not common practice for a license audit to automatically follow termination, but as a user of Oracle software you can never really rule out the auditors. If a customer has control of their data, license experts can perform the Oracle Health Check very quickly.
3. Oracle Pushback
When Oracle learns that a customer wants to switch to Oracle Third-Party Support, they will naturally try everything to prevent the customer from doing so. This usually begins with calls and emails and many arguments as to why this is not a good idea. However, with expertise, all objections can be refuted. Oracle will not hesitate to contact C-level management without prior notice to try to stop the plans in this way. Once companies have decided to use Oracle Third-Party Support, customers should be aware that there will be uncertainties. All necessary departments in the company should be appropriately informed and prepared. ProLicense helps with that – get all stakeholders onboard.
The Oracle experts at ProLicense are very knowledgeable about Oracle Third-Party Support and assist customers with their transition. ProLicense has Oracle license specialists and attorneys. This way, experts who are completely independent of Oracle can pave the contractual path towards Oracle Third-Party Support while ensuring the customers´ compliance.
Interested customers may contact the Oracle specialists via ProLicense's website and arrange a free initial consultation:
ProLicense - optimising software assets
If you don´t want to browse our websites, just call us. +49 40 228 68 28 0
On YouTube, the Oracle experts of ProLicense have provided some videos on the topic of pre-owned software and oracle third-party support:
ProLicense Playlist - Oracle pre-owned software
direct links:
ORACLE used software - How do I buy ORACLE pre-owned software?
Do you use ORACLE 3rd party support and need upgrades?
Oracle used software - How quick can I buy ORACLE pre-owned software?
Oracle used software - Do I have to report the transfer of ORACLE preowned software?
The secret of savings on ORACLE Software - Separation of upgrade and support
ORACLE used software - which discounts are possible
ORACLE USED SOFTWARE - Do I need Oracle's consent to trade oracle licenses
ORACLE SOFTWARE - How can I sell unused licenses
ORACLE used licenses - Which licenses are traded?
