Lured by big savings, however, many customers very quickly ask themselves how this is supposed to work in practice. Of course, one loses access to the Oracle support portal and also no longer receives upgrades. "At first it sounds too good to be true for customers. But then a lot of questions come up," says Markus Oberg, Oracle Third Party Support expert at ProLicense. ProLicense is a consulting company entirely independent from Oracle. The Oracle experts have more than 20 years of experience in Oracle licensing.
The Oracle Third Party Support specialists at ProLicense have collected the most frequently asked customer questions:
- How secure is Oracle Third Party Support?
- Is the service quality really better?
- Does it not violate Oracle Licensing Policies?
- What if I need additional licenses in the future?
- How can I upgrade to new versions?
- How do I get out of my contracts?
- Can I use Oracle Third Party Support only for partial areas?
- I have an Oracle ULA - will it still work? Can I certify pre-maturely and save money already now?
- Am I ready for it?
All of these questions are valid – we have the answers for you!
"If customers are looking for cost savings, they should contact us first to ensure that these goals are actually achieved," says Christian Grave, Oracle Licensing Specialist and Managing Director at ProLicense. "We have advised some large companies on the switch to Oracle Third Party Support and are happy to share our experiences," Oberg adds. Many customers are technically and commercially convinced and then realise that their contract situation does not allow for the simple changeover at all. "We have been providing independent advice since 2009 and show our clients ways to switch to third-party support safely and compliantly. We remove apparent and actual obstacles," explains Sören Reimes, Lawyer and also Managing Director at ProLicense.
Especially the topics "Upgrades” and “future growth” keep Oracle customers busy and are often reasons why customers feel in need to stay with the manufacturer support after all. Besides Oracle Consulting, ProLicense is Europe's largest dealer for Oracle used software. The purchasing of used software licenses offers one way customers can realise upgrades very easily and above all very cost-effectively in the future. The specialists at ProLicense show customers how this works in detail with many sample calculations.
"We demonstrate that there is a very good and simple answer to all customers' questions. Just get in touch with us and we'll go through the questions you have," says Grave. For a free initial consultation, interested companies can contact the Oracle experts via ProLicense's website:
www.prolicense.com
If companies want to acquire Oracle pre-owned software at a reasonable price, they can start a request for quotation here:
www.prolicense-xchange.com
If you don´t want to browse our websites, just call us. +49 40 228 68 28 0
On YouTube, the Oracle experts of ProLicense have provided some films on the topic of pre-owned software:
ProLicense Playlist - Oracle pre-owned software
direct links:
ORACLE used software - How do I buy ORACLE pre-owned software?
Do you use ORACLE 3rd party support and need upgrades?
Oracle used software - How quick can I buy ORACLE pre-owned software?
Oracle used software - Do I have to report the transfer of ORACLE preowned software?
The secret of savings on ORACLE Software - Separation of upgrade and support
ORACLE used software - which discounts are possible
ORACLE USED SOFTWARE - Do I need Oracle's consent to trade oracle licenses
ORACLE SOFTWARE - How can I sell unused licenses
ORACLE used licenses - Which licenses are traded?