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Bucher + Suter AG Stubenwald-Allee 19 D-64625 Bensheim, Germany http://www.bucher-suter.com
Contact Mr Richard Henke +41 78 621 10 90
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Bucher + Suter kündigt b+s Connects for Service Cloud Voice auf Salesforce AppExchange an

Bucher + Suter-Kunden können die Cisco Contact Center-Integration mit b+s Connects direkt über Salesforce Service Cloud Voice nutzen.

(PresseBox) (Bern, Schweiz, )
Bucher + Suter hat heute die Einführung von b+s Connects for Service Cloud Voice auf Salesforce AppExchange bekannt gegeben, mit dem Kunden das Cisco Contact Center mit Salesforce Service Cloud Voice verbinden können. Wie alle Produktreihen von b+s Connects führt Service Cloud Voice Telefon-, digitale Kanäle und CRM-Daten in einer zentralen Ansicht für Contact Center-Vertreter zusammen, diesmal mit einem nativen Salesforce-Sprachobjekt. Mit b+s Connects for Service Cloud Voice können Kunden ihre Cisco Contact Center-Lösung jetzt mit Service Cloud Voice verbinden und so ein einheitliches Erlebnis zwischen Vertreter und digitalem Kanal schaffen, um für ein schnelleres, intelligenteres und individuell angepasstes Kundenerlebnis sd chhksh.

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The publisher indicated in each case (see company info by clicking on image/title or company info in the right-hand column) is solely responsible for the stories above, the event or job offer shown and for the image and audio material displayed. As a rule, the publisher is also the author of the texts and the attached image, audio and information material. The use of information published here is generally free of charge for personal information and editorial processing. Please clarify any copyright issues with the stated publisher before further use. In case of publication, please send a specimen copy to service@pressebox.de.