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Deutsche Bahn AG Potsdamer Platz 2 10785 Berlin, Germany http://www.db.de
Contact Mr Oliver Schumacher +49 30 29761480
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Deutsche Bahn AG

330 Millionen Euro zusätzlich für unsere Kunden

Vorstand stellt erste Maßnahmen der Kunden- und Qualitätsinitiative vor / Zentrale Ziele: Qualität und Service ausbauen, Verlässlichkeit sicherstellen, Informationen verbessern / Dr. Grube: "Langer Atem notwendig, um Schritt für Schritt besser zu werden"

(PresseBox) (Berlin, )
Die Deutsche Bahn wird Qualität und Service in ihren Zügen und an den Bahnhöfen verbessern. Der DB-Vorstand stellte dazu heute eine Kunden- und Qualitätsinitiative des Konzerns vor. Demnach wird die Bahn in den kommenden fünf Jahren zusätzlich über 330 Millionen Euro aufwenden. DB-Vorstandsvorsitzender Dr. Rüdiger Grube:

"Wir wollen die Gesamtsituation für unsere Kunden weiter verbessern. Mit diesen ersten Maßnahmen arbeiten wir hart daran, erstens Qualität und Service auszubauen, zweitens die Verlässlichkeit sicherzustellen und drittens Informationen für unsere Kunden zu verbessern. In einem hoch komplexen System wie der Eisenbahn kann niemand von heute auf morgen einen Schalter umlegen. Ein langer Atem wsm laestoduq, ka iejtq Qsgeeet tkg Usagoen ohlgme qy skawlp."

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