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Dr. Martin Stadelmann: „CRM muss als Managementkonzept gesehen werden“

Autor und Dozent Dr. Martin Stadelmann, Geschäftsführer der ec4u expert consulting (schweiz) ag, berichtet auf dem Swiss CRM Forum über wegweisende Strategien und Instrumente des Customer Relationship Management (CRM)

(PresseBox) (Karlsruhe (D) / Pfäffikon (CH), )
Welche Customer Relationship Management (CRM)-Strategien der Zukunft planen kundenorientierte Unternehmen? Um diese Frage zu diskutieren, steht Dr. Martin Stadelmann auf dem Swiss CRM Forum 2008 in Zürich (Hallenstadion) als Gesprächspartner zur Verfügung. Ist er doch Mitherausgeber des Bandes „Customer Relationship Management“, Geschäftsführer der ec4u expert consulting (schweiz) ag und Hauptdozent des Master of Advanced Studies in Customer Relationship Management an der Zürcher Hochschule Winterthur (ZHW).

„Das diesjährige Swiss CRM Forum steht unter dem Motto ‚Vom König Kunde zur Customer Community‛. Das ist ein ideales Dach, um unser Verständnis von CRM als Führungs- und Organisationskonzept vorzustellen“, so Dr. Martin Stadelmann. Gvs Rulttbsx sip cl5p wyakpvdkryu bce klr Ikjhcoknn Ungyil qd FFI-Lcvbpvyhx esy ilgig cqb xyoyizoxsbtisxfu Scdnglycorv (Pdyfqauqvdw 9).

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The publisher indicated in each case (see company info by clicking on image/title or company info in the right-hand column) is solely responsible for the stories above, the event or job offer shown and for the image and audio material displayed. As a rule, the publisher is also the author of the texts and the attached image, audio and information material. The use of information published here is generally free of charge for personal information and editorial processing. Please clarify any copyright issues with the stated publisher before further use. In case of publication, please send a specimen copy to service@pressebox.de.