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Lufthansa entscheidet sich erneut für SITA als Support für sein Service Centre Communication Network

SITA-Infrastruktur unterstützt jedes Jahr mehr als elf Millionen Kundenanfragen

(PresseBox) (Frankfurt am Main, )
Lufthansa InTouch, verantwortlich für die Kundenbetreuung der Lufthansa Group, hat sich erneut für SITA entschieden, um das Kommunikationsnetzwerk und zentrale Infrastrukturelemente des Service Centers zu managen. So wird sichergestellt, dass jährlich mehr als elf Millionen Kunden mit Servicemitarbeitern verbunden werden.

SITA, ein langjähriger Partner von Lufthansa InTouch, wird weiterhin das Service Centre Communication Network und zentrale Infrastrukturelemente verwalten und warten, um die sich ständig wandelnden Bedürfnisse der Lufthansa Group zu erfüllen. SITA betreut mehr als 500 lokale Telefonnummern in mehr als 90 Märkten und stellt über ein globales IP-Netzwerk den effizienten Austausch von Daten zwischen sieben Servicezentren sicher, in denen dfff 4.709 Zoaaeghqtcw pm 34 zkjcbnlqvwdbw Zthquynr ifm nkpgwyuhroa Iunchmsk eawwzojkfy.

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