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GID Gesellschaft für innovative Datenverarbeitungssysteme mbH Kösliner Weg 15 22850 Norderstedt, Germany https://www.gid-gmbh.de
Contact Mr Uwe Nellessen +49 40 535760

Neue Version von SOFA Helpdesk mit optimierten Workflow-Optionen

Hilfe für Helfer

(PresseBox) (Norderstedt, )
Das Softwaresystem SOFA Helpdesk hilft Unternehmen, die wichtigsten Qualitätsmerkmale für IT-Support zu erfüllen: präzise strukturierte Beratung und Reaktionsschnelligkeit. Das aktuelle Release hat an Flexibilität zugelegt. Es bietet verbesserte Anpassungsmöglichkeiten der Eingabemasken, des Workflows und die gleichzeitige Bearbeitung mehrerer Calls.

Das System SOFA Helpdesk, entwickelt von der gid Gesellschaft für innovative Datenverarbeitungssysteme, unterstützt den IT-Support aller Levels durch Module für Workflow, Mehrsprachigkeit, Konfiguration der Masken und Reportings. In der aktuellen Version V5 erfuhr die Software eine grundlegende Überarbeitung, die vor allem verbesserte Anpassungen an die individuellen Gegebenheiten der Unternehmen ermöglicht.

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The publisher indicated in each case (see company info by clicking on image/title or company info in the right-hand column) is solely responsible for the stories above, the event or job offer shown and for the image and audio material displayed. As a rule, the publisher is also the author of the texts and the attached image, audio and information material. The use of information published here is generally free of charge for personal information and editorial processing. Please clarify any copyright issues with the stated publisher before further use. In case of publication, please send a specimen copy to service@pressebox.de.