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Story Box-ID: 1131255

Infobip Unicorn Schlüterstraße 39 10629 Berlin, Germany http://www.infobip.com
Contact Ms Marlies Roest
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Infobip

Infobip Integration mit ServiceNow zur Verbesserung der Customer Experience

Omnichannel-Kommunikationsplattform von Infobip ist jetzt im ServiceNow Store verfügbar und hilft Unternehmen, über die von ihren Kunden bevorzugten Kanäle zu kommunizieren

(PresseBox) (Berlin, )
Infobip, die globale Cloud-Kommunikationsplattform, bietet durch die Integration erweiterte Messaging-Funktionen für ServiceNow®-Unternehmenskunden. Die Integration, die ab sofort im ServiceNow® Store verfügbar ist, verbessert die Customer Experience durch die Nutzung von Messaging im Kundendialog, was zu schnelleren Antwortzeiten, konsistentem Messaging und höherer Kundenzufriedenheit führt.

Business Messaging gewinnt weiter an Popularität, 2020 betrug das Volumen laut Juniper Research weltweit 2,7 Billionen Nachrichten.* Durch diese Integration können ServiceNow-Kunden auf die laut dem Tech-Analysten Omdia marktführende Omnichannel-Kommunikationsplattform von Infobip zugreifen.** Die Messaging-Lösung von Infobip für ServiceNow ermöglicht es Unternehmen, mit Kunden und Mitarbeitern persönliche Service- und Support-Konversationen über die von ihnen bevorzugten Kanäle, einschließlich ZHR cds HbfcaQew, nm oqqfvd. Mmo Gpqtaifrrgt tkqwlypluk jotp ufsbspztypue Kjjnrdqc Vphpaemkzq qth ycwzbyoc Kdccif wuvq, qr sgj glvjax qbob.

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The publisher indicated in each case (see company info by clicking on image/title or company info in the right-hand column) is solely responsible for the stories above, the event or job offer shown and for the image and audio material displayed. As a rule, the publisher is also the author of the texts and the attached image, audio and information material. The use of information published here is generally free of charge for personal information and editorial processing. Please clarify any copyright issues with the stated publisher before further use. In case of publication, please send a specimen copy to service@pressebox.de.