Vertrauen in Leistungsfähigkeit von Staat und Verwaltung ist gesunken
Mehrheit offen für Künstliche Intelligenz in der digitalen Verwaltung
Kaum Fortschritte bei digitaler Identifikation: Nur 14 % nutzen den Online-Ausweis
Digitale Nutzungslücke von 35 %: Mehr als jede*r Dritte nutzt bei Bedarf analoge Wege
71 Prozent der Deutschen sehen einen Vorteil darin, Behördendienste digital abzuwickeln – das ist eines der zentralen Ergebnisse des eGovernment MONITOR 2023, eine Studie der Initiative D21 und der Technischen Universität München unter Schirmherrschaft der Bundesministerin des Innern und für Heimat, Nancy Faeser, durchgeführt von Kantar. Die Studie zeigt aber auch: 42 Prozent der Bürger*innen sind mit dem derzeitigen Ygzfffp qjymp jqkkhqpcu.
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