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Story Box-ID: 225108

LichtBlick SE Zirkusweg 6 20359 Hamburg, Germany http://www.lichtblick.de
Contact Ms Kerstin Zimmermann +49 40 63601205
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LichtBlick SE

Fachmagazin TeleTalk kürt LichtBlick zum Testsieger

Bestnote beim Kundenservice

(PresseBox) (Hamburg, )
LichtBlick ist Sieger des Energieversorger-Tests von TeleTalk. Von Juli bis Oktober dieses Jahres hat das Fachmagazin für professionellen Kundendialog die Qualität des Kundenservice von deutschen Energieversorgern auf eigene Initiative und Kosten geprüft. TeleTalk wollte wissen, was passiert, wenn Verbraucher sich direkt bei einem Energieversorger über Tarife oder Wechselkonditionen informieren möchten. Sowohl bei telefonischen Anfragen als auch bei Anfragen per E-Mail konnten die Leistungen des LichtBlick-Kundenservice rundum überzeugen. Aufgrund einer hundertprozentigen Erreichbarkeit, der Beantwortung aller E-Mails innerhalb von 24 Stunden und ausgezeichneter Ergebnisse in den Kategorien Gesprächsführung und Kundenorientierung schnitt LichtBlick mit der Gesamtnote 8,0 als klarer Testsieger ab.

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The publisher indicated in each case (see company info by clicking on image/title or company info in the right-hand column) is solely responsible for the stories above, the event or job offer shown and for the image and audio material displayed. As a rule, the publisher is also the author of the texts and the attached image, audio and information material. The use of information published here is generally free of charge for personal information and editorial processing. Please clarify any copyright issues with the stated publisher before further use. In case of publication, please send a specimen copy to service@pressebox.de.