The web, one of the most powerful tools for both promoting and undermining a company's valuable corporate assets - brand and reputation, has also changed the entire nature of protecting them. In a new report, 'Brand protection services', global advisory and consulting firm Ovum says the task will become even more challenging as Web 2.0 technology spreads. It points out that policy makers have yet to balance the legitimate concerns of organisations with respect for freedom of speech and truthful debate and organisations have to be proactive in protecting their online reputations.
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"The fundamental problem is that there is no
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