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RightNow Technologies Landshuter Allee 8-10 80637 München, Germany http://www.rightnow.com/
Contact Ms Monica Diaz +49 89 41776130
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RightNow Technologies

Sedo setzt auf On Demand-CRM-Lösung von RightNow

(PresseBox) (München, )
Sedo, weltweit größte Handelsplattform für Internet-Domains hat für seinen Customer Service die On-demand-CRM Lösung von RightNow eingeführt. Durch den Einsatz von RightNow kann Sedo seine Kunden schneller und zielgerichteter bedienen. Mit der Verlagerung der Service-Interaktionen auf das Internet wurde das E-Mail-Aufkommen bis zu 55 Prozent reduziert. Gleichzeitig hat sich durch die Einführung der RightNow CRM Lösung auch das bestehende Spam-Problem für Sedo gelöst. Heute vermittelt Sedo seinen Kunden ein durchweg positives und besseres Service-Erlebnis und arbeitet dabei effizienter und kostengünstiger.

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The publisher indicated in each case (see company info by clicking on image/title or company info in the right-hand column) is solely responsible for the stories above, the event or job offer shown and for the image and audio material displayed. As a rule, the publisher is also the author of the texts and the attached image, audio and information material. The use of information published here is generally free of charge for personal information and editorial processing. Please clarify any copyright issues with the stated publisher before further use. In case of publication, please send a specimen copy to service@pressebox.de.