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Schwetz Consulting Karlstraße 128 76137 Karlsruhe, Germany http://www.schwetz.de
Contact Wolfgang Schwetz +49 721 940420
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Schwetz Consulting

Lotus-Notes-basierte CRM-Lösungen dank Workplace wieder im Aufwind

IBM-Strategie der Integration in Websphere sichert Zukunftsfähigkeit

(PresseBox) (Karlsruhe, )
Lange war aufgrund der etwas verhaltenen Markenpolitik von IBM die Zukunft von Lotus Notes in Frage gestellt und heiß diskutiert worden. Dies galt auch für Lotus-Notes-basierte CRM-Lösungen. Im deutschen Markt gibt es rund zwanzig professionelle CRM-Anbieter auf Lotus-Notes-Basis. Während Lotus Notes / Domino in der Vergangenheit vorwiegend in Großunternehmen als Groupware und Kommunikationsplattform eingesetzt wird, hat sich Microsoft mit Exchange und Outlook überwiegend in mittelständischen und kleinen Unternehmen etabliert. Als typische Komponenten der Groupware-Systeme gelten Mailserver, Kalender, Terminplanung und Dateiverwaltung. Zum Unterschied von Microsoft Exchange stellt Lotus Notes / Domino eine Entwicklungsumgebung dar.

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