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Sopra Steria SE Hans-Henny-Jahnn-Weg 29 22085 Hamburg, Germany http://www.soprasteria.de/
Contact Joerg Forthmann +49 40 227030
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Sopra Steria SE

Kreditinstitute investieren massiv in Kundenbindung

(PresseBox) (Hamburg, )
Deutsche Bankkunden können sich auf eine verbesserte Beratung freuen: Fast alle Kreditinstitute planen, den individuellen Kundenservice in den nächsten drei Jahren massiv auszubauen und zu verbessern. Das ergibt der aktuelle „Branchenkompass Kreditinstitute“, eine Studie von Mummert Consulting und dem F.A.Z.-Institut auf Basis einer Umfrage des Meinungsforschungsinstituts Forsa. Fast jeder zweite Bankentscheider gibt an, dass die individuelle Beratung der Privatkunden die wichtigste Branchendienstleistung der nächsten drei Jahre ist. 85 Prozent wollen diesen Sektor massiv ausbauen, indem sie stark oder sehr stark investieren. Direkt verknüpft damit ist eine verbesserte Kundenbindung: Aufwändige Beratung ist nur dann sinnvoll, wenn der Kunde auch Kunde bleibt cyr keuun xore vrtythbppj Xxyzeiu uqx Xpbdfesyka bbsfwhka.

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The publisher indicated in each case (see company info by clicking on image/title or company info in the right-hand column) is solely responsible for the stories above, the event or job offer shown and for the image and audio material displayed. As a rule, the publisher is also the author of the texts and the attached image, audio and information material. The use of information published here is generally free of charge for personal information and editorial processing. Please clarify any copyright issues with the stated publisher before further use. In case of publication, please send a specimen copy to service@pressebox.de.