Sopra Steria, a European leader in digital transformation, reveals today that UK citizens are keener than ever to use digital public services. However, there are significant concerns about privacy and the security of their personal information.
The research report, conducted by Ipsos for Sopra Steria, found that 83% of UK citizens want to access public services via digital channels. Security of data and confidentiality of personal information is the main blockage. Half (48%) of the citizens surveyed are worried about unauthorised access to their data. However, government is considered part of the solution - over half of those surveyed (54%)
The research report, conducted by Ipsos for Sopra Steria, found that 83% of UK citizens want to access public services via digital channels. Security of data and confidentiality of personal information is the main blockage. Half (48%) of the citizens surveyed are worried about unauthorised access to their data. However, government is considered part of the solution - over half of those surveyed (54%)
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