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Calabrio GmbH Bismarckstrasse 142 47057 Duisburg, Germany https://www.calabrio.com
Contact Ms Ulrike Propach
Company logo of Calabrio GmbH
Calabrio GmbH

Calabrio’s Workforce Management Contact Center Software ist nun mit der Avaya Experience Platform™ Public Cloud integrierbar

(PresseBox) (Minneapolis, Minnesota (USA) / Duisburg, )
.


Erweiterte Zusammenarbeit von Calabrio mit Avaya
Verbesserte Flexibilität, Skalierbarkeit und next-level Funktionalitäten
Ideal für mobiles und globales Arbeiten in der Cloud
Personaleinsatzplanung und Omnichannel Betreuung noch passgenauer
Berichtswesen für strategisches Arbeiten im Contact Center
Top Customer Experience


Calabrio und Avaya, ein weltweit führendes Unternehmen in Customer Experience und Kommunikationslösungen, haben im Mai einen weiteren großen Schritt in der Zusammenarbeit veröffentlicht. Nun kann die preisgekrönte Calabrio Workforce Management (WFM) Lösung mit der Avaya Experience Platform™ (AXP) Public Cloud nahtlos miteinander technisch kommunizieren. Dieser Meilenstein wird das Umfeld für Contact Center, die in der Cloud Innovation und ständige Modernisierung suchen, revolutionieren.

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The publisher indicated in each case (see company info by clicking on image/title or company info in the right-hand column) is solely responsible for the stories above, the event or job offer shown and for the image and audio material displayed. As a rule, the publisher is also the author of the texts and the attached image, audio and information material. The use of information published here is generally free of charge for personal information and editorial processing. Please clarify any copyright issues with the stated publisher before further use. In case of publication, please send a specimen copy to service@pressebox.de.