Unternehmen schaffen flexible IT-Landschaften, um auf rasch wechselnde Marktanforderungen des globalen Wettbewerbs reagieren zu können. Die Herausforderung liegt aber nicht nur auf technischer Ebene: Es geht darum, Mitarbeiter auf dem beständigen Wandel mitzunehmen. Für den Erfolg eines IT-Projektes ist erfolgreiches Change Management einer der kritischen Erfolgsfaktoren. Warum Veränderungsvorhaben oft scheitern, hat sicher vielfältige Gründe. Ein zentraler Aspekt dürfte aber sein, dass unterschätzt wird, wie tiefgreifend sich technische Änderungen auf Organisation und Mitarbeiter auswirken. Zu wenig beachtet wird auch, dass Führungskräfte - vor allem auch der unteren Ebenen - Veränderungsprozesse aktiv unterstützen können.
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