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Verlagsgruppe Handelsblatt GmbH Kasernenstr. 67 40213 Düsseldorf, Germany http://www.vhb.de
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Verlagsgruppe Handelsblatt GmbH

Neue eCRM-Studie der Universität Eichstätt-Ingolstadt und der "absatzwirtschaft": Websites sind ungenügend individual

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Düsseldorf - Eine neue Studie der absatzwirtschaft - Deutschlands führende Zeitschrift für Marketing - und der Katholischen Universität Eichstätt-Ingolstadt präsentiert die bekanntesten Software-Lösungen aus den Bereichen Personalisierung, Avatare und Produktkonfiguratoren. Die Personalisierung der Website gilt als Grundlage des Electronic Customer Relationship Management (eCRM) und gewinnt zunehmend an Bedeutung.

Auch im Internet muss das Einkaufserlebnis stimmen, sonst steigt der Kunde aus. Im Online-Verkauf bestimmen dieses Einkaufserlebnis individuelle Angebote für den Kunden oder der Service in der Vorkauf- oder Nachkaufphase. Doch mit der Individualisierung ihrer Websites hapert es noch bei vielen Unternehmen wie ein Benchmark-Test von 47 E-Commerce-Angeboten der Katholischen Universität Mpqfprjrw-Aiyhgqwial ktfrq.

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The publisher indicated in each case (see company info by clicking on image/title or company info in the right-hand column) is solely responsible for the stories above, the event or job offer shown and for the image and audio material displayed. As a rule, the publisher is also the author of the texts and the attached image, audio and information material. The use of information published here is generally free of charge for personal information and editorial processing. Please clarify any copyright issues with the stated publisher before further use. In case of publication, please send a specimen copy to service@pressebox.de.