Mit einer neuen Fahrertür eines Cat Radladers fing alles an – sie war quasi der Türöffner für eine moderne digitale Welt. Auf der NordBau startete Zeppelin mit der neuen Online-Plattform für Ersatzteile. Unter parts.cat.com wurde auf der Baufachmesse die erste Bestellung in Form der Tür per Smartphone getätigt. Seit 2012 war das Zeppelin Kundenportal die Plattform, worüber Kunden Ersatzteile mobil oder am PC für Cat Baumaschinen ordern können. Doch um ihnen weiteren Service anbieten zu können, wird parts.cat.com das Kundenportal ersetzen.
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