German Speaking IT Support / Helpdesk 1st/2nd Level (m/f/d)
Your Tasks
- End user support for customers (remote)
- Qualification and dispatching of incoming support requests
- Incident solution (1st Level)
- Microsoft client system support and adaptations to existing systems in the Microsoft server environment
- Support IMAC for Customers
- IT-support (1st Level) for colleagues
Your Know-how
- Fluency in spoken and written German
- Fluency in spoken and written English
- Completed training or studies in the field of IT or comparable professional experience
- Basic knowledge of network technology, DNS/DHCP and Windows Server operating systems
- Experience in supporting Microsoft Office and Windows client operating systems
- Distinct customer and service orientation
- Self-sufficient and organized way of working
- Strong team and communication skills
- Solution-oriented mindset and reliable manner
- 30 days of vacation (regardless of the length of service)
- Private health insurance for our employees and their dependents (spouse/children)
- In-depth, comprehensive training (approx. 1-3 months) in Germany at our expenses included one monthly flight back to Greece during the whole training period
- Go for EAT - Ticket restaurant card
- Modern hybrid way of working, characterized by flexible working arrangements
- Team-oriented working environment and a broad variety of tasks in an international and diverse team, based on trust and transparency
- Continuous opportunity for personal and professional development and learning
- Personal company hardware
- Free snacks and beverages
Requirements
Fluency in spoken and written German
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