Each year the Top Employers Institute recognizes the outstanding human resource management skills and strategies of employers around the world. Last Thursday’s awards ceremony was the occasion for double celebrations at arvato: the Top Employers Institute’s independent analysis demonstrated that staff packages from both arvato CRM Solutions and arvato Systems fulfil the exacting requirements for certification. Henrik Teipel (arvato CRM Solutions) and Siegfried Bloch (arvato Systems) – heads of their respective HR teams - were able to congratulate themselves on receiving the highly coveted awards again this year.
All participants have spent the last few months undergoing an extremely demanding scrutiny as part of the certification process. Talent strategy, staff planning, training and coaching, leadership skill development, career and success planning as well as the wider company culture were all analyzed and rated.
According to the Top Employers Institute Country Manager for Germany/Austria/Switzerland Steffen Neefe: “The best staff packages give people the ability to develop and fulfil their potential both in their careers and also in their private lives. Results from our detailed analyses show that arvato Systems und arvato CRM Solutions have created an outstanding environment for staff and offer a broad range of creative initiatives.”
Siegfried Bloch is clear that the focus on people is important to arvato as a whole, and that this is an area for continuous improvement: “After our recent successes, our goal was to make absolutely sure that arvato Systems would again achieve certification in 2016. To find ourselves once more in the Top Ten is of course a great honor and shows that we are an IT sector employer of excellence.”
arvato CRM Solutions are also delighted with the renewed certification: “This is a great success for us, and shows that it is always worthwhile for an employer to focus on ongoing improvement in the human resources area. For job candidates, this is a positive sign that they can expect the highest quality of management for their career and development with us,” comments Henrik Teipel. “Human resource management will continue to be a priority for us”.
About arvato CRM Solutions
As Europe’s leading customer relationship management partner, arvato CRM Solutions offers tailor-made customer communication and digital service solutions for any requirement. On behalf of its clients, arvato CRM Solutions currently maintains relationships with over 600 million consumers and business clients on five continents in over 35 languages, on all classic communication channels as well as on online and social media channels. The international network of service centers includes around 43,000 employees at more than 100 locations. Businesses representing many different industries rely on our integrated solution portfolio and our longstanding experience. Our customers range from telecommunication firms to energy suppliers, banks, insurance companies, e-commerce retailers and airlines. www.crm.arvato.com
About Top Employers Institute
Headquartered in the Netherlands, the certification institution, previously known as the CRF Institute, has recognized top employers from around the world for excellence in HR management and strategy since 1991. More information under www.top-employers.com