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BauInfoConsult GmbH Steinstrasse 34 40210 Düsseldorf, Germany http://www.bauinfoconsult.de
Contact Mr Nils Friedrichs +49 211 30155911
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Net Promotor Score: Verbesserung der Kundenbindung

(PresseBox) (Düsseldorf, )
Für den Fortbestand eines Unternehmens sind zufriedene Kunden entscheidend. Denn Zufriedenheit ist das wichtigste Instrument zur Kundenbindung. Wir empfehlen daher bei Untersuchungen zur Kundenzufriedenheit eine Kombination mit der Net Promotor-Score-Methode. Die Grafik zeigt, wie die Skalen im Net Promotor Score gebildet werden und somit die Kunden in verschiedene Loyalitätsklassen eingeteilt werden können (Promotoren, passiv Zufriedene und Kritiker).

Mehr Informationen zu unserer Vorgehensweise bei Net Promotor Score-Untersuchungen finden Sie im angehängten Whitepaper. Für weitere Informationen können Sie gerne Kontakt mit mir aufnehmen.

Übrigens: Eine gute Gelegenheit den Net Promotor Score für Ihre Marke abzufragen, ist auch unsere nächste Omnibusbefragung im Sommer. Mehr Informationen zur Omnibusuntersuchung erfahren Sie in unserem Factsheet.

Website Promotion

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The publisher indicated in each case (see company info by clicking on image/title or company info in the right-hand column) is solely responsible for the stories above, the event or job offer shown and for the image and audio material displayed. As a rule, the publisher is also the author of the texts and the attached image, audio and information material. The use of information published here is generally free of charge for personal information and editorial processing. Please clarify any copyright issues with the stated publisher before further use. In case of publication, please send a specimen copy to service@pressebox.de.