Gräfelfing, January 23, 2024 - Providing customers with spare parts is a challenging task. Traditionally, different departments, such as engineering and customer service, and sometimes redundant systems are involved in the process. This makes data maintenance difficicult. With Cideon Sparify, this process is simplified and standardized.
Spare parts management made "easy"
Cideon Sparify - developed on the foundation of Autodesk Platform Services - uses the CAD models of the engineering as well as PDM data (if available) and visualizes them in an online spare parts catalog. The 3D representation in the spare parts viewer simplifies the selection process for the end customer. But there's more: if required, the order process can also be automated. Rolf Lisse, Managing Director of Cideon, explains: "A lot of information is already available in the PDM system, such as the order number of a spare part. Based on the CAD data, a 3D viewer display of the product is then created, in which the end customer can directly select the spare parts they need." Access is provided via a web link or an iFrame integration on the company's website. Thanks to the simple user guidance and clear labelling, incorrect orders can be minimized from the very beginning.
Flexible use with or without PDM
Cideon Sparify is now available in two versions: The basic solution is used in cases in which companies have already classified spare parts in the PDM system (preferably Autodesk Vault). The existing spare parts information can be uploaded into the new web application. However, if the structures have to be set up first, the professional solution of Cideon Sparify is used. With the help of Cideon consultants, CAD and PDM data is first merged into a single source of truth and then uploaded to the spare parts viewer. Therefore, existing data can be re-used centrally and without any intermediate steps. If required, the software can be individually expanded - for example to include automated order processing.
The Advantages of Cideon Sparify at a Glance:
- Reduced manual catalog maintenance
- No redundant work
- Smooth transfer of CAD models from the engineering department
- Transfer of important meta data from the PDM system
- Modern medium for spare parts distribution
- Simple change processes for updates
- Reduced workload for the spare parts department
More info at: www.cideon.com