According to Frost & Sullivan’s research, the enterprise communications industry is faced with several key challenges that can be addressed effectively by providers that put customer needs before technology when constructing advanced Unified Communications and Collaboration solutions. To succeed in this industry, ESTOS is addressing the major industry challenges with a unique competitive approach and therefore provides greater value to small and medium-sized enterprises and experiences higher growth rates than its competitors.
This includes multi-vendor interoperability, enabling the implementation of ESTOS’ Unified Communications solutions in heterogeneous IT- and PBX-infrastructures. It allows companies to protect and prolong the useful life of existing investments, mitigate risk and disruption, reduce the cost of deployment, prioritize their rollouts, and implement best-of-breed solutions for scale and performance reasons. Furthermore, the ESTOS solutions support federated user identity, which optimizes user management across the Unified Communications domain. Last, the ESTOS federated communications solutions have been characterized by Frost & Sullivan as offering tangible business value: they allow the secure exchange of presence information and instant messages between companies such as customers, suppliers or business partners and also include the support of communications-enabled business processes and flexible cloud-based services.
“Frost & Sullivan’s independent analysis of the Enterprise Communications Federation clearly shows that ESTOS is a pioneer in segments of the enterprise communications market that are poised for growth. The company offers innovative and flexible solutions that deliver real business value to enterprises that are looking to adopt next-generation communications capabilities. Frost & Sullivan is proud to recognize ESTOS with the 2012 North American Entrepreneurial Company of the Year Award for Enterprise Communications Federation,” said Rob Arnold, program manager, Unified Communications & Collaboration, Frost & Sullivan.
“We believe that federation is one of the key technology concepts for enterprise communications since 2005,” said Florian Bock, managing director from ESTOS. “Since then we have concentrated very seriously on developing federation-capable software. In 2010, we successfully launched our first product with enterprise federation features. Today we can offer state-of-the-art enterprise federation functionality based on SIP SIMPLE and XMPP protocols in our Unified Communications solution ProCall Enterprise, which is one of the bestselling UC suites with multivendor capability in Europe. Therefore, we are honored that a worldwide leading organization such as Frost & Sullivan has recognized us as a pioneer in this area and especially highlights the unique business value we offer compared to our competitors.”
Frost & Sullivan Best Practices Awards recognize companies in a variety of regional and global markets for demonstrating outstanding achievement and superior performance in areas such as growth strategy, growth implementation, degree of innovation, customer value and response to market. Industry analysts compare market participants and measure performance through in-depth interviews, analysis and extensive secondary research in order to identify best practices in the industry.