This award makes ISO really proud, because the outstanding service and the awarded product of Diethelm is based on the technology of ISO: Diethelm Travel uses the incoming tour operator solution “Canary” from ISO for many years, already.
Also, Maarten Groeneveld, Managing Director from Diethelm Travel, confirms: “The booking technology from ISO is an essential factor for us for many years. It enables us to provide the award winning services to our guests”.
Markus Kretschmer, Sales Director from ISO Travel Solutions: “The relationship with Diethelm dates back many years. Despite of the long distance between Thailand and Germany and several changes in the external conditions of this project during those years, we always did our best to cope with all the challenges. A few years ago, we have even set up an ISO support service in South-East Asia to support Diethelm in delivering their best service to their customers.
Diethelm really deserves this award, and the excellent reputation that comes with it. We are proud of the fact, that our technology plays an important part for Diethelm and supports them to a large extent in their daily business.”
About Diethelm Travel:
Diethelm Travel is one of the largest incoming tour operators in Asia. The head office is in Bangkok, several offices exist in many other Asian countries. Diethelm started to use solutions from ISO in 1999. By now approx. 200 users are working with “Canary”. A new web reservation function has just recently been released.
About OCEAN/Canary:
The tour operator solutions from ISO are used within the World of TUI and by other tour operators world wide such as Emirates Holidays in Dubai or Air Canada Vacations in Montreal and Toronto.
A special incoming solution, named TOMAS, is used by numerous destination agencies of Thomas Cook.
The systems base on proven development technologies with very mature data base mechanisms. ISO offers additional modules for special needs such as cruises, holiday homes, group bookings, FITs, Tour & Transfer handling etc.. With many customizing possibilities the system can adapt to any individual needs.