The necessity of finding an internal solution in order to handle hotel and transfer bookings as well as a B2B-booking engine on its website for partners in Arab areas brought C Germany Tours to ISO. “With Pacific we have found the ideal solution for efficient and fast bookings. The B2B-booking engine allows us to extend our business model even more”, explains Christian Kötter, general manager of C Germany Tours. “This web-based solution enables us as a mid-sized enterprise to act independently of large and complex IT-systems. ISO Travel Solutions is the ideal partner for fulfilling our visions of the future.”
Pacific is the new web-based solution for tour operators developed by ISO Travel Solutions in Nuremberg. Based on a modular concept and on DTC (Dynamic Travel Components) this system offers a construction system for tour operators and it allows choosing individual components and combining them according to current demands. Besides back-office functions Pacific offers diverse interfaces to external systems on purchase and sales side.
C Germany Tours is the first customer that uses the SaaS (Software-as-a-Service) model of ISO Travel Solutions and thereby reduces its cost and risk to a minimum. ISO acts as the hosting partner for Pacific. This guarantees a fast access to all systems. “We are able to offer a very efficient and favorable business model. Our customers pay a small fee per user per day and completely control their IT-cost. At the same time, the SaaS-model still allows us to react to every customer’s needs – from designing special reports about customer specific parameter configurations up to the creation of a customized IBE.”, comments Christian Belzner, director of touristic business development, about the new SaaS-model. “We are especially happy about winning C Germany Tours as a first customer because of its Arab business contacts. ISO has been active there for many years with several IT solutions, resulting now in new opportunities for expansion in that area”.