For this independent study, techconsult surveyed over 2,000 security-solution experts in 2022 with regard to their satisfaction with IT solutions on the market, and their providers.
How security experts rate LANCOM's VPN solutions
In the category Solution Benefits, LANCOM took the top rating in a competitive comparison of VPN solutions, achieving “very good” ratings for compliance with legal and company-specific requirements, the certification standards fulfillment, and damage reduction. The experts surveyed are also convinced by the range of features with LANCOM VPN solutions. They gave very good ratings for the QoS and logging functions and the supported encryption standards. Due to this outstanding performance, the experts surveyed would at any time purchase and recommend LANCOM's VPN solutions again.
LANCOM also scores as a manufacturer
In the Manufacturer category, too, LANCOM leads the field in the Professional User Rating. The innovative ability of LANCOM and their service and support were particularly convincing here. In a comparison of innovative capabilities, the network specialist from Würselen received the top rating. Highlighted aspects included the innovative and continuously improved products as well as the integration of external technologies. In the Service and Support subcategory, LANCOM also ranked first. Security experts appreciate the availability of the telephone hotline, the competence of the service personnel, and the rapid problem solving. For application experts, LANCOM is a reliable partner who keeps their promises.
LANCOM founder and managing director Ralf Koenzen is proud: “Satisfied users and customers are the greatest possible recognition of our work. The fact that LANCOM is the VPN leader in techconsult's Professional User Rating for the seventh time in a row is great affirmation of the dedicated work of the entire LANCOM team. It motivates us to continue to give our all and to use our network solutions to make an essential contribution to secure, digitally sovereign IT infrastructure.”
Raphael Napieralski, analyst at techconsult, adds: “Full remote working or hybrid forms of working are becoming the norm. Operating these remote workplaces securely absolutely requires a location-independent, secure connection to company resources via VPN. The fact that users were prepared to award LANCOM top marks for the seventh time in a row is impressive, and it demonstrates the huge trust and satisfaction of customers with LANCOM VPN solutions.”
For a detailed insight into the results, visit the LANCOM website:
https://www.lancom-systems.com/company/awards/pur-s
Infographics are available for download here:
https://my.lancom-systems.de/newsroom/bilder-infografiken/
About “PUR Security Solutions”
The “Professional User Rating: Security Solutions 2023” (PUR S) is an independent user survey from the research and analyst firm techconsult. Over 2,000 user companies were asked to rate IT security solutions in 7 categories, including “Virtual Private Network”. The appraisal of the dimensions Company Rating and Technology/Solution Rating considered more than 50 criteria in 14 subcategories.
About techconsult:
Research and analyst firm techconsult has been the partner for suppliers and consumers of digital technologies and services for 30 years. Conducting analyses at businesses provides an insight into their problems and their future visions regarding the use of information technologies. More than 20,000 interviews conducted with business and IT decision makers each year provide an accurate impression. techconsult GmbH is headed by managing partner and founder Peter Burghardt with offices located in Kassel and Munich. The company is part of the Heise Group.