MICROS launched its retail and services business with the acquisition of Datavantage in the USA, a decade ago. Since then MICROS not only increased its solution competency but its omni-channel retail portfolio helped numerous customer brands to safely expand internationally.
MICROS's retail footprint has grown to include a premiere client base across the globe such as Polo Ralph Lauren, Gucci, Swarowski, Tourneau, Nike, Tesco, Rewe and France Telecom. Torex rebranding to MICROS represents the completion of the full integration of the Torex retail solutions and products into the MICROS's suite for the hospitality and retail industries. MICROS's Retail business division made the evolutionary steps from connecting "multi-channels" to "blending the channels" and helps to turn shopping into an entertaining, exciting, and emotionally engaging experience by skillfully blending the physical with the digital - web, mobile, facebook. MICROS's Omni-channel experience helps achieve success in an environment where channel boundaries are hard to pinpoint, retailers will "blend the channels" by recognizing how digital technologies influence purchases across all sales routes.
"Consumers are mobile, consumer behavior is constantly changing - the retail IT of today facilitates personalised offers, products and experience at the right price, right channel and right time. Our customers can look forward to a continuation of MICROS Retail's commitment to professional, proactive service, and cutting-edge innovation worldwide," stated Kaweh Niroomand, President MICROS EAME.