Oracle Third Party Support - Am I ready to go?

ProLicense's Oracle Third Party Support experts are often contacted by customers who want to learn more about this topic beyond the familiar buzzwords and marketing presentations. Oracle third party support providers promise 50% savings and more with better quality support. For customers, this is actually too good to be true.

"Things are not quite that simple if the planned savings are to be achieved in reality", says Sören Reimers, lawyer and expert in contractual Oracle licence consulting. Even if one is technically convinced, the contractual prerequisites must be in place so that Oracle third-party support does not become a boomerang.

For customers who are interested in the topic of Oracle third-party support, the independent Oracle experts have developed a readiness check in which all important questions are clarified. The ProLicense Readiness Check helps customers to save a lot of work and money if they want to deal with the topic in more detail.

First of all, the Oracle experts analyse which products are installed and used by the customer. At the same time, the existing support level is considered. In order to get particularly favourable offers, it is examined which tickets the customer has opened at Oracle. It is important, for example, to determine the severity and whether and how quickly these tickets were solved by Oracle. Equally relevant is the customer's patch strategy. This involves questions such as:

• Are updates and patches introduced promptly or with a delay?
• Are all products treated equally?

The analysis of the contractual structure by ProLicense is crucial for the subsequent implementation. There must be no open compliance issues. It is also important to analyse which licence metric is most suitable for the client. Is it a matter of individual contracts or has an Oracle ULA been signed?

After the status determination, the customer's IT strategy is included in the considerations.

• What does the future look like in the individual company?
• Do they just want to maintain the status quo or are they looking at growth or shrinkage scenarios?
• Are there higher-level strategies, such as a cloud-first strategy or a future shift to open source software?

Finally, the results are compared to the current costs. In doing so, the Oracle experts clarify:

• What am I actually paying for?
• Is there a corresponding benefit to the expenditure?
• What savings could be achieved?

"The results of our Oracle Third Party Support Readiness Check are very important for companies to be able to make a qualified decision", says Markus Oberg, expert for Oracle Third Party Support at ProLicense. "In addition, it is also possible to create islands for Oracle Third Party Support. Some customers would prefer to run certain areas with original Oracle support and still others with Oracle third-party support. We make this possible", says Sören Reimers.

For a free initial consultation, interested companies can contact the Oracle experts via the ProLicense website:

www.prolicense.com

If companies want to acquire Oracle used software at a reasonable price, they can start a request for quotation here:

www.prolicense-xchange.com 

On YouTube, the Oracle experts of ProLicense have provided some films on the topic of pre-owned software:

ProLicense Playlist - Oracle pre-owned software

direct links:

ORACLE used software - How do I buy ORACLE pre-owned software?

Do you use ORACLE 3rd party support and need upgrades?

Oracle used software - How quick can I buy ORACLE pre-owned software? 

Oracle used software - Do I have to report the transfer of ORACLE preowned software?

The secret of savings on ORACLE Software - Separation of upgrade and support

ORACLE used software - which discounts are possible

ORACLE USED SOFTWARE - Do I need Oracle's consent to trade oracle licenses

ORACLE SOFTWARE - How can I sell unused licenses

ORACLE used licenses - Which licenses are traded?