These days, manufacturing companies need to react increasingly quickly to changing customer requirements. Greater levels of automation and the gradual rise in the importance of software play an ever-more substantial role in ensuring necessary flexibility. The result is more complex systems which need to be understood, controlled and maintained. As well as increased production flexibility, the demands on machinery productivity are also higher, as unplanned downtime can prove particularly time-consuming and expensive. In the event of a problem with complex systems and machines, the maintenance personnel refer back to the manufacturer’s specialists. The most expensive and time-consuming option is an on-site visit – but there are now much more efficient alternatives: the Weidmüller teleservicing solution allows plant manufacturers to offer their customers tailored services across the whole lifecycle of a machine. This includes a support team to provide quick answers to questions relating to operation, process optimisation and the servicing of machines and plants.
The Weidmüller system solutions consist of network components such as industrial security routers and Ethernet switches, the u-remote remote I/O system, plus integrated web servers for detailed system diagnostics, add-on communication-compliant automation components and, last but not least, the u-link web-based teleservicing solution.
The most striking benefits of the u-link portal include secure remote access, a flexible system structure, efficient management, rapid telediagnostics and accelerated plant servicing. Secure remote access is guaranteed by a web portal with an integral VPN rendezvous server in Germany, a router with integrated SPI Firewall (stateful inspection), authentication via x.509-based certificates (OpenVPN with SSL encryption) and manual access permissions for the machine.
Weidmüller – electrical connection, transmission and conversion of power, signals and data in the industrial environment. – Let’s connect.
Additional information: www.weidmueller.com